Our facility is discreet and under usual circumstances we will never contact your buyers.
There are specific situations where we may need to contact your buyers, such as:
- If you are late on your repayment and have not engaged with us
- If your direct debit is cancelled and a payment is due soon
- If your business goes into administration/liquidation or is at risk of this event
- Suspicion of fraudulent behaviour
In some cases, we may ask you to promptly send a notice of assignment of any purchased debt to the relevant debtor. If we do, you must do so promptly.