Once you submit an invoice, it goes through our automated risk assessment system, which determines the outcome based on our internal criteria. There are three possible outcomes:
Auto-Approval – If the invoice meets all risk criteria, it is approved within a few minutes, and funds will be processed shortly after.
Auto-Rejection – If the invoice does not meet our eligibility criteria, it will be declined instantly, and you will receive a notification explaining the reason.
Manual Review – Some invoices require additional checks by our Risk team before a decision is made. In these cases, we aim to review and provide a decision within the same business day.
If your invoice is still under review and you need an update, feel free to reach out to our support team at customersupport@triver.com.